We ship only in India and for domestic (Indian) buyers only, orders are shipped through registered domestic courier companies. We dispatch most orders within 2-5 business days from the date of the order. The estimated delivery time may vary slightly from state to state. Days excluding Saturdays, Sundays and Holidays are calculated as business days. Please note, delivery may get delayed due to reasons relating to logistics issues. The shipment is subject to courier company norms.

If you are ordering our products from a Sale event, dispatches may be delayed due to increased volumes. We will target to dispatch all orders within a maximum of 5-7 days from the date of order.

Ban Store is not liable for any delay in delivery by the courier company and only guarantees to hand over the consignment to the courier company within 5 business days from the date of the order. 

Delivery of all orders will be to registered address of the buyer, unless specified at the time of order.

Free shipping applicable on order value of Rs. 999 & above. for orders below that, the shipping and handling charges are mentioned at the time of check out and consumers will know about this before making payments.

In case the shipment is tampered or damaged, please do not accept it.

In case of shortages, pilferage, or damages, please intimate this to our Consumer Care team within 48 hours of the order delivery. We will review your request, investigate the issue, and revert within 3 business days.